Did you know that some computer problems can be fixed remotely? This option is usually only available as long as your computer boots and you have an Internet connection. As long as we don't have to physically open up your machine, we can do everything remotely from removing viruses to fixing up annoying error messages. Also with remote, we usually do it in the same day.
Drop My Computer Off
If you are near one of our service centres, you can usually drop a machine off to us. This can be a cheaper alternative if there are tests that need to be done, as we usually cap it at around the 3-hour mark. We sometimes can service machines the same day if you choose to drop it off to us.
Our hourly rate of $110 is highly competitive and, unlike most other companies, we don't charge a call-out fee. Usually, if your computer is not loading, there is an Internet problem or a hardware problem and you have a fair idea what it's about without the need for a lot of diagnostics, this is your way to go!
Laptop Hardware /
Mac Hardware Problems Only
- Laptop Screen Smashed or a nothing on screen?
- Apple Mac Book or iMac not turning on?
- Keyboard Not working / keys Missing?
- Laptop is not powering on?
In The Media
See our Lead Technician/Owner, Robert K.
being interviewed on Channel 9 news about speeding up your computer/Internet.
Own a small Business and Need Business Solutions such as your own email or website?
We now design websites and Logos at a fraction of the cost that the larger companies charge! We also host your website on Australian Servers, other companies usually put your email and websites on servers located in other countries which can affect performance and reliability! Do you also need your business to appear on Google? We do search engine optimisation (SEO) which is how you found us to promote your business to get you extra work. Call and speak to the manager Robert.
We love fixing computers - no matter what brand or type of computer you have we can help. We are a family based business and have technicians all around the greater Brisbane area from North Lakes, Brisbane, Ipswich and Logan. Give us a call for any questions about any questions that you have.
Apple Mac Repairs
We love fixing apple products from Mac Book Air's to iMacs. Even if apple turn you away, give us a call as usually we can fix system boards as well, as opposed to you buying a new computer. The only thing we don't fix are iPhones and iPads.
Whether it's a smashed screen or you've spilt that evening wine all over your keyboard we can assist in finding the best way to get you up and running in no time along with our competitive prices for all your laptop hardware needs.
Virus & Spyware Removal
Is your desktop running slowly? Are friends complaining about receiving emails from you which you never sent? Your computer may have "caught" a virus! We can check it out!
Computer and Network Security
Protect your financial records, photos, personal emails and other private data from identity thieves by letting us secure your computer for you.
We know there's no worse feeling than when you think you've lost your data. Give us a call - we're determined to help you recover it!
Need a new piece of hardware installed? PC running slowly and think it might be time for an upgrade? We can help!
It's hard to get by in this day and age without using email. We can come out to setup an email account for you and show you how to use it!
Setup a Wireless Home Network
Your local Geek can setup a secure wireless network in your home so that you can share anything and everything between as many computers as you like.
Mobile Device Setup
Call us out to get all of your mobile gadgets setup and syncing with your computer!
We can fix it all! Next time you can't get that pesky program to work or your device won't sync properly, let us worry about it.
Operating System Install & Repair
If your PC is experiencing serious performance issues, a damaged or currupted operating system may be to blame. We can help repair or reinstall it!
Software Install & Setup
There are literally thousands of software programs on the market. We can help you install and setup almost all of them.
Computer running slow? Let us give it a good tune-up and it'll be fatser than ever before.
NBN Setup and installation
We can assist with transferring you over to the NBN as well as the best plans to choose from. Sometimes the bigger companies such as Telstra, Optus, Iprimus are not the best ones to choose!
We'll come out to you and setup your new machine on-site, where you want it and how you want it.
Data Backup & Transfer
Don't leave your personal data at risk of unrecoverable loss! Have us out to configure a backup of all your most important files.
Motherboard fried? We'll replace it. Faulty RAM slowing your PC down? We'll upgrade it. You can't scare the Geeks - they literally do it all!
Water damage? Storm damage? We'll do a full diagnosis and write up a detailed and concise report for your insurer! Let us help make the claim process easier!
Setup New Equipment
Just bought a new printer? Need a webcam isntalled? We'll connect and configure almost any peripheral device to work with your particular computer.
Learn more about your technology and what it can do with out friendly one-on-one training that will ensure you get the most out of your technology investments!
New Computer Build
We can custom build you a brand new machine that is a fraction of the cost of what you will pay at retail stores and loads up in 15 seconds.
Search Engine Optimisation (SEO)
If you are a business owner that wants to be found on google, we can help. Let us help you soar through the ranks!
Logos / Pamphlets / Business Cards
Starting up a new business and want either a Logo or a business card done? Speak to us today and let us create one just for you!
Redesigns / Updates to websites
Already have a website but unhappy with parts of it. We can change or update your website with the latest content or changes you request.
We host our websites in Australia - not overseas. Any issues you speak to an Australian not overseas. 24x7 support.
Domain / Custom Emails
Do you want your own domain name or a custom email address so you can appear more professional. We can help!
Hate windows 10?
We do as well. Windows 10 is designed for touch screens not people who have a keyboard and mouse - let us help to customise windows to make it more user friendly to the old Windows 7 such as bringing back the old start menu.
Software Sales and solutions
We sell all software at a reduced rates where possible. Including Microsoft office 2010, 2013, 2016 as well as the latest windows 10 and everybody's favorite Windows 7 so that you don't have problems with those forced updates.
Cloud backup / Storage solutions
Every hard drive will fail. It is just a matter of time. Let us direct you to the best cloud storage solutions for you so that you will never loose your precious documents, photos or Data.
Gsuite / Office 365 business solutions
If your wanting solutions for the two above products let us know we can set you up and configure all your accounts and zone editor settings.
If you don't want us to build you a computer and need a laptop as you want it to be portable we can offer a buying service for you or just give you general advice on the best laptop / specs based on your needs.
Do you have a server that you are having problems with or is running slow or needs an upgrade? We can assist small businesses with getting their server up and running again in the quickest time to prevent business impact.
Preventative Maintenance & General Computer Care
9 times out of 10 you can prevent something from happening to your computer by having regular check ups and maintenance. There are several things we can look for that can usually take an hour to ensure that your not going to run into a catastrophe anytime soon!
General Advice for all your tech questions
Are you having trouble determining what phone you should buy or what tablet you should get? Do you need advice on what internet provider has the best plans available. We are happy to give non biased advice for these type's of questions you may have.
Help you get better deals on your ISP
Finally you have a friend in the business! In some cases we can actually call up your ISP and get a better price for you because we are aware of what other ISP companies are charging and can save you $$$ of your bill per month or a higher data rate.
Get started with crypto currency
While we are not a financial advisor a lot of people Are wondering how they can buy and get started with bitcoin, etherium and other alt coins. We can assist with the technical know how to do this as well. Assisting with Entry into and out of fiat and sending to exchanges.
New Computer Setup
We'll help you setup your new computer and transfer any old file across. We can also bring the start button back to windows 8.
PC Health Check
A Pre-determined set of general housekeeping tasks we perform on your computer to improve overall performance and stability.
If you have problems with your broadband internet, wireless or wired network or simply need assistance setting up a new broadband installation or network, we can help.
Upgrade your computer hardware for increased performance. A memory upgrade and harddrive upgrade begins a huge performance boost.
Brisbane IT help? An IT technician will remedy those annoying error messages and fix those nagging issues that you're unable to solve yourself. No Fix - No Fee!.
Bring your computer back to life with a full factory restore. Useful when your machine is too slowto use or has significant issues that aren't easily resolvable.
Data Recovery Service
Deleted a file by accident or migrating to a new machine. We can recover data from most computers and devices including iPods, iPhones, Hard Drives & memory cards..
Virus & spyware Removal
We'll clean your computer from those internet nasties that spy on your personal data and cause havoc with our system.
Why Choose Us
- Servicing all over Brisbane, Logan, Ipswich and Moreton / Redland Bay
- I’m a local Aussie guy who’s been in the IT field since 1995
- I’ve worked for one of the biggest IT companies before so I know how they work and I can offer you more personalised service
- I’m a Microsoft certified Professional meaning I’ve completed Microsoft windows exams
- I prefer offering customers free alternatives to common paid software, saving you money!
- If I cant find a way to fix your problem or a satisfactory solution its free
- Times to suite you, Early or late with no extra or complicated fees (check my about page for what my competitors charge)
- I don’t mark up prices on parts. I sell to you for the exact same Cost I get them from my dealer, you just pay for time. Some computer techs will mark up prices by 100%
- I have no call out fee and have a flat hourly charge, with the majority of problems solved within 1 hour. Even if it takes two hours that’s generally the cost of a computer tech who charges for just one hour!!!!
- If your a customer of mine, feel free to call me up for free advice with computer repairs and upgrades without a charge. I look after my clients.
- For Tuition purposes I have tools to record what I do on your screen along with my voice, so instead of writing down step by step instructions to do things when I leave, you can just watch the video!
- The majority of my customers love the ability of screen recording software so they can just watch a video if they get stuck!
- Wanting to start your own business selling stuff online? I can provide and help customers set up their websites check out my other website I started from scratch www.brisbaneillusions.com