File Recovery

Get Computer Repair offers file recovery or data recovery among its many computer services. If you have lost access to all your documents, photos, videos, and other files, there’s no need to panic. We have data recovery experts at Get Computer Repair that can help you. We guarantee that whatever issue you’re encountering, we’ve seen it and fixed it before. With over a decade of providing file and data recovery, our team is equipped with all the needed experience and skill to be at the top of our field.

File Recovery Brisbane

If your file is corrupted, inaccessible, lost, formatted, or damaged, you need file recovery to retrieve your files. Files are usually retrieved from storage media like hard drives (external or internal), solid-state drives, flash drives, magnetic tapes, CDs and DVDs, RAID, and other electronic devices.

There are typically three types of scenarios when it comes to data and file recovery:

Scenario #1: Data recovery is needed due to operating system (OS) failure, storage device malfunction, or accidental damage or deletion of files.

Scenario #2: Data recovery is needed to save files from a drive-level failure. Examples of a drive-level failure include compromised file systems or drive partitions and hard disk failures.

Scenario #3: Data recovery is needed when files are accidentally deleted from a storage medium by the user. In this scenario, the contents of the deleted files are not immediately removed from the physical drive and can still be retrieved by our experts.

Hard Drive Problems

A faulty or damaged hard disk drive is usually one of the reasons behind the loss of files. Here are the most common problems we encounter regarding hard drives:

  • Asking to be formatted
  • Bad sectors
  • Beeping sound
  • Buzzing sound
  • Clicking sound
  • Damaged heads (clicking sound)
  • Damaged PCB (not spinning)
  • Detected as the wrong size
  • File system corruption
  • Firmware corruption
  • No power
  • Not all files can be copied
  • Not all folders can be viewed
  • Not being detected/recognized by your computer
  • Not spinning
  • Partition corruption
  • Seized spindle motor (buzzing sound)
  • Ticking sound
  • Working slow


My hard drive just died. What should I do?

The most important thing to do first is to power off the hard drive. Stop using your hard drive immediately and don’t let anyone tamper with it to avoid more damage. Also make sure that there are no software running that may scan or modify the disk.


Can I still recover my data?

If your hard drive breaks down, call a computer technician right away!

Our computer experts at Get Computer Repair know what to do when it comes to recovering data. We are able to recover data and other files in most cases.


Our team is used to dealing with the following problems:

  • Hard drives with bad sectors
  • Hard drives with read errors
  • Damaged PCB
  • File system corruption
  • Partition corruption
  • Firmware problems

There’s a big chance that we will still be able to recover your files as long as the platter of your hard disk is still in good condition. Even if the heads and motor are damaged, what matters is that the platter is okay.

We guarantee that we will try every possible thing we can do to recover your files, even if it’s just the most important files. Even if the chances of recovering your files are very low, you can be sure that we will still do everything in our power to save your data.

Once we start recovering your data, we will make it a point to keep you updated on the step by step process as well as our progress on saving your data.

It is very important to not risk permanently losing your files by giving your hard disk to an inexperienced or unprofessional person who might do more damage than help.

Our data recovery technicians at Get Computer Repair have the best training and expertise when it comes to recovering lost data.

RAID Problems

Loss of data and files due to damage in a RAID subsystem is very common.

If your RAID array has failed or if you’re unable to access data, don’t worry because we will be able to help you!

Our computer technicians at Get Computer Repair can help you with any set of disks. We are more than willing to help you with any RAID configuration.


My RAID array just died. What should I do?

Make sure to turn off all your hard drives and stop using it immediately. Do not try to repair or rebuild it on your own to prevent corruption or permanent loss of data. It is very common for damage to occur when someone who is unqualified to fix your RAID attempts to fix it.


Here are some common RAID problems that we can definitely help you with:

  • Failed drives in a RAID array
  • Sudden power loss
  • RAID controller failure
  • Lost RAID configuration
  • Fire damage
  • Water damage
  • Lost access to all data
  • Hardware problems

File Recovery Brisbane Symptoms


Hard Drive Symptoms

  • Clunking sounds
  • Knocking sounds
  • Whistling sounds
  • Grinding sounds
  • Producing smoke
  • Physically burnt
  • Virus infected
  • Appears unformatted
  • Operating system (OS) freezing
  • Operating system (OS) hanging
  • Operating system (OS) not boosting
  • Computer restarting
  • BIOS not detecting drive
  • Accidental deletion of files
  • Accidental formatting of drive
  • Unable to access operating system (OS) partition
  • Unable to access operating data partitions


RAID Symptoms

  • Clunking sounds
  • Knocking sounds
  • Whistling sounds
  • Grinding sounds
  • Producing smoke
  • Physically burnt
  • Water damage
  • Virus infected
  • Appears unformatted
  • Operating system (OS) freezing
  • Operating system (OS) hanging
  • Operating system (OS) not booting
  • Computer restarting
  • BIOS not detecting drive
  • Accidental deletion of files
  • Accidental formatting of drive
  • Accidental imaging of drive
  • Unable to access operating system (OS) partition
  • Unable to access operating data partition

Get Computer Repair is an established and well-trusted local business in Australia. We have been providing computer services such as file recovery for more than a decade now. We use state-of-the-art equipment and we have the proper knowledge and extensive experience that allow us to meet all of your expectations.

For file recovery, data recovery, and other computer repairs and services, give us a call and we will be right at your service!